Our services
Explore our comprehensive range of services to discover how we can assist you in reaching new heights
Media Monitoring
We help your organization to track and analyse various forms of broadcast media, such as television and radio, we also assist in gathering insights on how your brand or organization is being portrayed in the media. This helps in understanding public perception, tracking competitors, and monitoring the effectiveness of communication strategies.
- Television
- Radio
- Printing
- Online
Digital Marketing
Smart SMS transforms your text messaging campaigns by incorporating rich content and enabling the delivery of SMS messages with links to online versions of your emails. With our dual reporting feature, you gain valuable insights into both SMS and email performance from a single message. Our powerful cloud-based platform empowers you to optimize your SMS marketing effortlessly by streamlining data management, delivering clear insights into campaign performance, and facilitating personalized customer engagement, anytime and anywhere.
- Email marketing
- Bulk sms marketing
- Transactional marketing
Public Relations
Our PR team has strong relationships with a diverse portfolio of journalists, bloggers and opinion formers across digital and traditional media and are masters at driving significant coverage and containing any crisis. Solutions include media relations, crisis communications, reputation management, and stakeholder engagement.
We employ both traditional and digital PR strategies, underpinned by expert content curation, to achieve the best results providing measurable return on investment (ROI).
Community Relations
We assist your organization with building and maintaining positive relationships with the local community in which it operates. It involves engaging with local residents, community organizations, and other stakeholders to understand their needs, address concerns, and contribute to the overall well-being of the community.
Online and Social Media Communications
We utilize all digital platforms and social media channels to communicate with your target audiences. It includes creating and sharing content, engaging your followers, managing online reputation, and utilizing analytics to measure the impact of online communication efforts.
Influencer Engagement and Management
We identify and partner with influential individuals or organizations in a specific industry or community to promote a brand or product. It includes building relationships with influencers, developing creative collaborations, and managing influencer campaigns to increase brand exposure and credibility.
Reporting
We collect, analyse, and present data and insights related to communication and public relations efforts. This includes measuring the impact of various communication activities, tracking key performance indicators, and providing regular reports to evaluate the effectiveness of communication strategies.
Crisis Management
We plan and execute strategies to effectively handle and mitigate potential crises or issues that may negatively impact an organization’s reputation. We also develop crisis communication plans, monitoring and responding to emerging crises, and managing communication during challenging times to protect the organization’s image and maintain stakeholder trust.
